cv

Specialist

Apple

Enriching lives with unmatched, only at Apple experiences.

• Contributed to sales by delivering tailored solutions, aligning Apple products with customer needs, and fostering customer loyalty for hundreds of customers weekly, resulting in sales revenue of $125,000 in one quarter
• Educated customers and delivered engaging product demonstrations, connecting Apple products to individual needs in a friendly and informative way, contributing to a 99% Net Promoter Score and strengthening brand loyalty
• Identified and referred 5–15 business customers per week to the Apple Business team, resulting in top number of business leads in the store for two consecutive quarters and inspiring teammates to discuss business with customers
• Troubleshot hardware and software issues across iPhone, iPad, Mac, and Apple Watch, resolving problems for an average of 10–20 customers per shift

Software Intern

RoviSys

Automated processes with software at RoviSys!

• Developed automation tools in Python and Excel VBA that eliminated manual engineering processes, saving 650 hours of work and approximately $54,600 in costs across projects
• Wrote and maintained comprehensive documentation for newly developed software tools, improving on-boarding efficiency and contributing to increased tool adoption

Backend Software Engineer

Haptics Robotics and Virtual Interaction Lab, University of Southern California

Contributed to audit management tool for research settings!

• Implemented backend services for an auditing and data transparency web application, using JavaScript, AWS, and Postman, enabling secure file uploads, storage, and retrieval for academic research data
• Led conversion of codebase from JavaScript to TypeScript, improving type safety & reducing runtime errors
• Authored step-by-step user documentation and developer guides, cutting onboarding time for new users
• Co-authored and presented an abstract proposal at the Southern California Robotics Symposium 2023

Robotics Instructor

Institute of Arts, Music & Science

Taught robotics and programming through project led instruction!

• Mentored students in LEGO robotics projects that emphasized the intersection of hardware and software to build functional, interactive, and programmable robots
• Led students through testing and refinement, showing how build modifications and coding adjustments impact performance in practical engineering contexts

Bachelors of Science

University of Southern California

Computer Science

• GPA: 3.6
• Course work: Software Engineering, Data Structures, Algorithms, Computer Systems, Operating Systems, Networking

Pasadena City College Dean's Honors x 4

Pasadena City College

Dean's Honors includes all students whose semester grade-point average is 3.500 or higher, with A, B, or C grades in 12 or more units of courses

Pasadena City College Scholar-Athlete x 2

Pasadena City College

Pasadena City College Athletics continues to honor student-athletes with a 3.0 GPA or better.

NoteIt

Productivity tool with functional features for note organization and retrieval.

• Tech Stack: Python, Django, React, PostgreSQL
• Minimized code-base by approx. 25% by implementing RESTful APIs from the Django REST Framework
• Enabled storage of notes up to 8 GB on an online database, using PostgreSQL and Digital Ocean

TicTacToe

Classic tic-tac-toe game built in React

• Tech Stack: React
• Programmed game using React and JavaScript complete with Time-travel and history of moves
• Utilized a modular design approach, creating reusable components such as Board, Square, and Game

Network Simulation

Built networking of communicating servers to develop expertise in networking fundamentals

• Tech Stack: C++
• Mastered TCP/IP and UDP protocols, resulting in a 95% accuracy rate in simulated data transmission
• Reduced latency by approximately 20% by implementing efficient socket management techniques

SuperChat

Real time instant messaging application that allows users to communicate in a global chat room

• Tech Stack: React, Firebase
• Reduced sign-in time by 66% and code-base by 20% using Google Sign-In and Firebase authentication
• Improved message latency by 30% by utilizing cloud syncing feature from Firebase Realtime Database

EventMe

Event registration Android mobile app that allows users to view and register for local events

• Tech Stack: Android, Java, Google Firebase, JUnit, Espresso
• Mitigated frequency of callbacks by 20% by redesigning database schema and restructuring database queries
• Diminished back-end errors by 40% and increased error visibility by implementing robust testing & error handling

Bankify

Mock banking application that provides financial services for over 50+ users and fulfulled over 40,000+ requests

• Tech Stack: Linux, Apache, MySQL, Perl
• Decreased data access times by 35% by designing an effective database schema and restructuring queries
• Protected against 100+ brute force and rainbow table attacks, using salt-hashing password protection method

LinkBucket

Full stack link-sharing social platform

• Tech Stack: Java, HTML, CSS, MySQL
• Maintained a 99% success rate with user authentication and login authorization from robust implementation
• Improved data retrieval by 25% by redesigning database schemas to more effectively handle user data